Ahancer Service

Discovery

At its core, our discovery process helps you reduce product risk. For some clients this might mean validating potential app concepts to see which direction to take. For others this might entail developing a better understanding of the current product’s usability issues.

While for others this might mean helping them to take an idea in their head and turn it into a tangible journey that will lay a strong foundation for their UI. The activities may vary but the objective is always the same; help shed light on your assumptions and prevent delayed customer validation through discovering the unique interplay between your users & business, content, and interaction.

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How dose it work?

Discovery Process

Start with the
user’s need

Understand your context and the people it impacts.

Discovery Process

Define problem & find solution

Prioritize problems and explore ways to solve them.

Discovery Process

Turn idea into prototype

Create a testable solution of your digital product.

Discovery Process

Test with users & get feedback

Validate a concept prototype with users.

Key Methods

User Test

User test

Observe users completing tasks in your product to spot usability issues early on

User Interview

User Interview

Interview users to understand their needs, motivations, and behaviour

User Journey

User Journey

Outline how the experience journey of your customer will play out with your product

Prototype

Prototype

Create a preliminary model of your solution that can be used for validating with users

Get in touch

Whether you need to create a new product from scratch or improve one, I'm here to help you.